Shipping policy

At The Lunvera, we aim to make delivery as straightforward and convenient as possible.

Processing Orders

Orders are normally processed after payment has been successfully received.

Please allow [insert processing timeframe] business days for your order to be prepared before dispatch.

During busy periods, promotions or holidays, processing may take longer.

Delivery

Available delivery options, charges and estimated delivery times will be displayed during checkout.

Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, weather, customs procedures or other unforeseen events.

Delivery Address

Please check your delivery details carefully before completing your purchase.

The Lunvera cannot be responsible for delays or failed delivery resulting from incorrect or incomplete information supplied by the customer.

Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us.

Email: info@thelunvera.uk
Phone: +44 121 214 7214

Please provide your order number when contacting us.

International Orders

If international delivery is offered, additional customs duties, taxes or import charges may apply depending on the destination country. Any applicable charges are generally the responsibility of the recipient unless otherwise stated at checkout.